Types of information we collect:
“Villa Pebbles” collects information from our guests, visitors and tour websites in order to provide a useful website that meets your needs. Information may be collected to:
(i) Complete reservations or information requests,
(ii) purchase products or services,
(iii) respond to communications that we send you (ex. surveys, promotional offers or reservation confirmations),
(iv) meet your personal preferences.
The personal information we collect may include your name, address, personal and professional e-mail addresses, phone numbers and fax numbers, information related to your lifestyle, such as room preferences, leisure activities, ages of children and any other necessary information that is useful to fulfil special requests (e.g., certain health conditions that require special accommodations).
“Villa Pebbles” may also collect information that is not considered personally identifiable like your use of our websites, communication preferences, travel habits, integrated data related to lodgings and responses to promotional offers and surveys.
Note that for better protection of your information, you should not include information related to your credit card in electronic communications unless we specifically ask for it in order to complete the process of a reservation or transaction on our website.
Collection and use.
The “Villa Pebbles” is fully committed to protecting the information that is collected from those who visit and use our website, products and services. We do not ask for information unless we need it for a specific purpose.
Some of the main reasons we collect information include:
• To provide services such as processing a transaction (e.g., reservations and responding to a request for information);
• To send you marketing communications related to products and services offered by Villa Pebbles;
• To conduct market research via surveys which will help us to better meet your needs, improve the quality of our website and your stay in our property, and other communication regarding activities, advertising or promotional offers.
You can choose not to receive commercial emails, surveys or offers from “Villa Pebbles” at any time by clicking on the link included in the communication or by contacting us directly.
To update your communication preferences, visit the “Contact Us” section. You always have the choice not to submit your information or to decide what communications you want from us. However, in doing so, certain transactions might be affected. For example, not providing a name will prevent the processing of reservations.
Processing and disclosure
In most cases, the information you provide is added to “Villa Pebbles” database. As standard practice, we do not sell, rent or give physical possession of your data to third parties outside our network.
However, the “Villa Pebbles” reserves the right to disclose your personal data to other people in the situations listed below:
• We have your consent;
• In situations where it is necessary to give your personal information to provide products or services you want (for example; a vacation package);
• To comply with the requirements and legal obligations or regulations established by the applicable legislation or as a result of a court order or judicial citation;
• In emergencies such as life-saving circumstances for the purpose of preserving the health or property of a person.
In the event that “Villa Pebbles” shares information as mentioned above, we try to limit the scope of the data supplied as necessary to carry out the specific function. Unless precluded by legal processes, we require third parties to protect your information and comply with laws and regulations for the protection of personal data application.
Consent
As part of our commitment to keep you informed, we may send e-mails, communicate by telephone or other means to notify you of new products and services offered, along with upcoming special offers, events, promotions or other relevant information that may be of interest. You have the option not to accept delivery of these communications from Villa Pebbles, and may opt out by either following the directions included in our emails or other communications or by communicating directly with us.